đRelease Notes
Comprehensive release notes for each iteration of Designer.
We develop our applications in close alignment with the ServiceNow product teams and product roadmaps. The latest Designer release is compatible with all supported ServiceNow versions.
Important Upgrade Instructions
Designer V5.6
Known Issue
Designer shows V5.5.1 as the application version instead of V5.6 due to an alignment issue with the ServiceNow store. Please ignore this version mismatch. We can confirm that V5.5.1 is V5.6!
New Features
- Load Dependencies - Related List, Missing Cross-Scope Privileges: We've added a new feature that makes it easier for you to manage cross-scope privileges. Now, if there is a missing cross-scope privilege for a specific table in your related list, you'll see an icon next to the related list element. When you hover over the icon, a tooltip will appear with the necessary information, including the table name and the scope needed to access it from the Designer.
This feature will help you stay on top of your cross-scope privileges and ensure that you have the access you need to manage your related lists effectively. We hope it makes your work more efficient and streamlined.

- UML Shapes: New UML shapes were added to this version, and old shapes were updated.
- UPM-X BIZBOK Shapes: New UPM-X BIZBOK Shapes, class definitions, and cross-scope privileges added:
- Journey Stage
- Outcome
- Policy
- Product Line
- Requirement
- Touchpoint
- Value Item
- Value Proposition
- Value Stream Stage
Improvements
We've made several improvements to our platform that will enhance your user experience and make your work more efficient.
- Load Dependencies Filters and Fields: We've improved the filter conditions and field styles in the Load Dependencies feature.
- Relationship Styles Algorithm: We've also made improvements to the Relationship Styles algorithm. You'll now experience more accurate and consistent results when working with relationships.
- Load Dependencies Log Errors: We've improved the error logging for the Load Dependencies feature. This will help you troubleshoot any issues that may arise, allowing you to resolve them quickly and efficiently.
Bugfixes
We've fixed several issues in our platform to improve your user experience and make your work more efficient.
- Load Dependencies Icon in Containers: We fixed an issue where containers were showing the Load Dependencies icon, even when they weren't related to any dependencies. This issue has been resolved, and you'll only see the icon when it's relevant.
- Cross-Scope Privilege on Related List: We fixed an issue where the Related List was not loading due to Cross-Scope Privilege issues. This has been resolved, and you should now be able to access the Related List without any problems.
- Container Label Position: We fixed an issue where the container label was taking the position of a shape, resulting in the name showing outside of the container. This issue has been resolved, and you'll now see the container label in the correct position.
- Error Logging and Custom Fields: We fixed several issues with error logging and custom fields. Custom fields can now be deactivated, and errors in the console on loading Related List have been resolved.
- Load Dependencies Filters: We have resolved various issues related to Load Dependencies filters. This includes addressing problems with corrupted inputs when using "is one of" or "is not one of" conditions. We have also fixed the disabled save/apply button when switching between fields that have currency options, as well as the overlapping buttons when selecting "is" conditions. These improvements ensure smoother and more reliable filtering functionality.
- Saving of Diagrams: We have rectified an issue that previously occurred when attempting to save diagrams with preview functionality enabled. In cases where the scale of the diagram was too large for proper generation during the saving process, the saving would halt. We have now implemented an automatic adjustment mechanism that dynamically adapts to the specific diagram during saving, allowing for successful completion of the saving process. This enhancement ensures that diagrams can be saved regardless of their scale.
- Relationship Definition Styles: We have resolved an issue that prevented style updates from being applied when changing the relationship type from the Relationship Data. With this fix in place, styles are now correctly applied when modifying the relationship type. This improvement ensures consistent and accurate representation of relationship styles within the application.
- Other Bugfixes: We also fixed several other issues, including wrong messages when trying to block approved diagrams, wrong count labels on Hierarchy Map, duplicates in Load Dependencies Related List, disabled "Apply" button on long conditions, and incorrect relationship styles in Load Dependencies.
We hope these bugfixes make your work more productive and enjoyable. As always, please don't hesitate to reach out to our support team if you have any questions or concerns.
Designer V5.5
New Features
Load Dependencies
This new feature changes the way how loading relationships, references and hierarchy worked. Load Dependencies feature goes beyond the existing load relationships feature by offering a UI refresh and the ability to generate diagrams based on upstream and downstream relationships or references, related lists, and hierarchy. You can find more information here.
Update to Hierarchy Maps
Using a reference element, it is now possible to create Hierarchy Maps for a single upstream or downstream element. The Hierarchy Selection Elements are correctly displayed for a specific target table.
Shape Library & Shapes
We have added a new shape library called 'ServiceNow APM,' and included new shapes with their corresponding class definitions.
Please note that changes to the shapes and shape libraries are no longer performed automatically.
Please take a look at the instructions here.
Application Cross-Scope Privileges
Improvements
- Default canvas size is now adjustable: Changing the default canvas size from A4 to US letter format in Global Settings is now possible.
- Canvas: Improved performance when opening diagrams with many elements.
- Real-time indicators: Adjustment to ensure diagrams always display correctly, even when many indicators are on screen.
- Filter UI: Performance improved.
- Repository Browser filters loading speed improved.
- Improved UI for References. When nothing is selected, fields do not appear in the reference list.
- Multiuser approval: Now works for groups of 8 or more.
- UI: The link feature is now more prominently displayed.
- Shape Library Category âServiceNowâ added.
- Shape Library âServiceNow Foundationâ added.
- Some shapes from UPM-X shape library moved to ServiceNow Foundation.
- âServiceNowâ shape library was renamed to âServiceNow CMDBâ
- Style support for Utah UI changes
- Support for PNG extension when ServiceNow System Property is defined/on
Bug Fixes
- Automatic Zoom updated to deactivate when the toggle is switched off
- Fix to ensure Admins can delete diagrams
- Canvas: Adding shapes to a matrix cell no longer corrupts the matrix.
- Swimlanes: No styling issues occur when switching from vertical to horizontal lanes.
- Swimlanes: When a shape is added to a lane, they now resize correctly
- Swimlanes: Behavior improved when adding containers to existing containers.
- Swimlanes: Deleting and adding rows functionality improved.
- Swimlanes: Fixed issues in loading Hierarchy Maps.
- UI: Delete button no longer overlaps the resize button.
- HOP diagrams that implement more than one level can now be edited and deleted
- Correct grouping of objects on click of arrange
- Label no longer disappear from relations after editing a connected object
- Inconsistent auto checkout behavior resolved.
- Indicators labels sync properly after being update in form view
Updates & Improvements
- Swimlane management i.e. adding, moving, and deleting lanes
- Add icons to add/delete lanes for swimlanes when mouse hover
- Select "Format" ribbon automatically when shape is selectedÂ
- Limit available indicator types for "text" indicators
- Sorting Elements by Class then by Name when loading contentÂ
- Popup window when changing table for existing elements
Bug & Issue Fixes
- Read ACL fix for Contributors and Consumers
- Error related to old data structure for existing diagrams in hierarchy map
- Export issue with images from third-party domains
- Tooltip issues
- Dynamic hierarchy map not working when included in dashboard
- Expanding & collapsing swimlanes causes distortion
- Designer presentation mode not loading shapes when initially loaded
- Settings not working in editing mode
- "Edit link" button in "Format" ribbonÂ
- "null" setting created for Hierarchy Map after installation
- Going back in Diagram Form shows empty form with diagram title and error in console
- Container CTRL+Click issue
- Hierarchy for Information Objects not workingÂ
- Styling issue when multiple relationship definitions exist
- Long string not supported
- CSS issues for input fields in San Diego
- Templates drop-zone indicator
- SVG images not displayed when imported on canvasÂ
- Position of editing vertical labels in swimlanesÂ
Designer V5.4
New Features
- Added new widget in right-hand panel to manage multiple hyperlinks
- Supporting link destination when defining hyperlinks
- For more information on hyperlinks see: Links
- "Replace" feature added as part of "Find" to search and replace shape labels quickly
- New Global Setting: Landing Page added
- New Global Setting to delete Diagram. Options: Any User, Diagram Owner, Admin only
- New Global Setting: Do not allow the creator to approve own diagram
- New Global Setting: Make custom fields read-only on Diagrams form
- New Global Setting: Force checkout (automatic checkout when entering Diagram edit mode)
- For more information on Global Settings see: Global Settings
- Presentation mode supports multiple hyperlinks with popup menu
- AWS19 Shape library
- Cisco19 Shape library
Updates & Improvements
- Replaced hosted app.min file on the ins-pi server with UI Script x_inpgh_des.designer.app.min.js
- Right-hand panel widgets are collapsable now
- Removed overlay hyperlink icon on shapes and replaced with a new widget on the right-hand panel
- Removed ServiceNow border color in presentation modeÂ
- Shapes compression and intelligent browser storage management for shape librariesÂ
- Switch on/off Realtime Indicators in Presentation Mode
- Cleanup of not required System Properties
- Removed standard ServiceNow tooltip layout
Bug & Issue Fixes
- Potential XSS security vulnerabilities fixedÂ
- Potential TabNabbing security vulnerabilities fixed
- Potential JSZip security vulnerability fixed
- Saving issue when relationships are not connected correctly to the shape
- Duplication of layers is not possible
- Hierarchy Map count of items not showing correctly
- Hierarchy Map filtering not working as expected
- Hierarchy Map sub-selections not supported
- Repository Browser content not updating automatically when filters are changing
- Diagram Version not updating instantly in the form when a diagram is approved
- Grouping/Ungrouping of shapes & relationships not working
- Copy/Paste of grouped shapes & relationships not working
- Creating a new diagram does not reset the version control
- Application menus do not collapse automatically when changing to another diagram in the Safari  browser
- Full-screen issues in Safari browserÂ
- The diagram is not loaded when the browser window is reloaded
- Dynamic Hierarchy Map not working on the dashboard when part of an iFrame
- Relationships without parents can't be committedÂ
- Global Settings not accessible for admins while UI is loading
- Text Indicators not showing correctly
- Text Indicators Word Break issue
- Indicator Legend resizing does not change label width
- Selecting Element for future state object not working in Shape Data formÂ
- Formatting container cannot be changed
- Selecting shapes through the Diagram Content view does not allow to delete with the DEL button
- Copy image from browser and paste into Designer via clipboard not working
- Designer not loading when Designer.User has no access to custom field on x_inpgh_des_diagrams table
- Hierarchy Map "null" setting is created when settings are edited and changed
Designer V5.3.2
Updates & Improvements
* Saving popups merged when changes detected in editing mode
Bug & Issue Fixes
- Diagram not saving
- Cloning diagrams does not consider the status of elements & relationships
- Hierarchy Map filters do not work as expected
- HOP on Stack does not work
- Designer does not load diagram in presentation mode
- Hierarchy Map does not show selected hierarchy elements
- Realtime Indicators do not work when "Apply to all Layers"
- Clicking CTRL/CMD highlights all labels in the Diagrams viewÂ
Designer V5.3.1
New Features
- "Realtime Indicators" ribbon added to the main menu
- "Text" Realtime Indicators added
- "Rhombus" Realtime Indicators added
- Positioning of multiple Realtime Indicators inside and outside of shapes
- Implemented a faster diagram saving protocol.
- For more information on Realtime indicators see: Realtime indicators
Updates & Improvements
- "Insert > Realtime Indicators" option replaced by and redirecting to "Realtime Indicators" ribbon
- Presentation Mode control panel can be moved and pinned as a right sidebar
- Presentation Mode Layers & Realtime Indicators merged to a new view where Realtime Indicators can be highlighted by a selection
- Shapes in edit mode can be locked & unlocked but not relationships
- When closing the Hierarchy Map Settings dialog without saving, you receive a prompt to save the unsaved settings
- ACL scripts have been updated for Diagrams (x_inpgh_des_diagrams) table.
- Improved alignment of Text indicators on shapes.
- Presentation mode sidebar adjusts to fit browser zoom.
- Improved navigation between linked diagrams in presentation mode. Now it is possible to navigate back and forward without reloading the page.
- Implemented "Lazy loading" in Hierarchy maps Elements preview to speed up the creation of Hierarchy maps.
- Copy URL in Diagram UI now has options to copy URL for three different views:
- Presentation mode
- Edit mode
- Diagram view
Bug & Issue Fixes
- Removed option to lock/unlock relationships in edit mode
- Removed filter for Active records on UPM-X tables for the Repository Browser
- Hierarchy map filters
- Relationship type and label can be changed for relationships between shapes with tables and shapes without tables
- The fullscreen mode works as expected in edit mode, preview mode, and presentation mode regardless of browser zoom presets.
- Fixed duplicate indicators issue caused by the same indicator on different layers.
- For future elements, real-time indicators are applied according to the configured field. Such elements are skipped if such fields are left empty or undefined.
Known Bugs:
- Incompatibilities in the simultaneous creation of Stacks and Hierarchy maps.
Designer V5.2
New Features
- Advanced Hierarchy Map settings with layout, orientation, hierarchy picker
- For more information on Hierarchy Maps see: Hierarchy Map
- Global Settings for custom fields on Diagram form
- Global Settings for custom UI actions (buttons) on Diagram form
- For more information on Global Settings see: Global Settings
- XML import option added to INSERT ribbon under âImport from Fileâ
Updates & Improvements
- Additional paper formats with HD, 4k, and 8k resolutions
- Hierarchy Map option to render upstream relationships as a container
- Removed shape settings icons in shape library section for non-admin users
- Possibility to change the names of the approvals group reflected in global settings
Bug & Issue Fixes
- Background color not shown preview & presentation mode
- Tooltips not showing in presentation mode
- Paper size not saved with Diagram
- The indicator only changes color and not border (SUP-140)
- Show in Designer does not load relationships of all selected items
- Container not expandable/collapsable in presentation mode
- The wrong table name in Repository Browser after changed in ServiceNow dictionary
- Changing diagram name in diagram list does not update nthe ame
- Moving sub-folders under All Diagrams not working
- Stack view ignoring container rules
- Text positioning in some Archimate shapes
- Edit data widget form does not update according to Edit data form
Designer V5.1.1
Bug & Issue Fixes
- Repository Browser shows âno access rightsâ on some customer instances
- Auto checkout is performed automatically when Global Settings are set
- Hierarchy Map takes too much time for >2000 items
- HOP takes too much time
- Edit Data popup window is not showing up
- Expected Start/End date in Data panel shows outside of the window
- Updating hyperlinks to new documentation page https://docs.designer.ins-pi.com/
Designer V5.1
New Features
- Show XML stream size under âEdit Diagramâ
- Introducing floating windows for right-hand panels
- Data Panel added to the right-hand panel to quickly edit Shape & Relationship Data (DD-351)
- Data Panel 'Global Settings page' added to configure additional fields, i.e., Notes, Expected dates, Tooltips, Link, SysID
- Introducing information icon next to Diagram name when not latest version of Diagram is edited
- XML Export to export diagram in raw XML for backup and transfer purposes (DD-330)
- Show âloadingâ progress when loading relationships with canceling option (DD-410)
- Caching Shapes for improved performance
Updates & Improvements
- Renaming âCommittedâ to Current State in Content Browser
- Renaming âNot Committedâ to Future State in Content Browser
- Extend Repository Browser functionality (DD-171 & DD-358)
- The last search query is executed automatically when the table is changed
- Multi-selection of search results
- Hierarchical visualization of data when parent field reference exists on the table
- Search behavior like Google Search Engine, i.e. separating words, exact string matching with âquotes,â e.g. SAP people (without quotes) will result in all elements containing the string SAP and people. âSAP peopleâ _(with quotes) w_ill only show elements containing SAP people in the element name (DD-556)
- Adding short descriptions to Global Settings tabs and individual settings with hyperlinks to crucial ServiceNow tables for further configuration
- Additional Global Settings
- Default Check-out time in hours (default: 2h) (DD-225)
- Enable/Disable Automatic zoom (DD-255)
- Autosave time (DD-544)
- Default export resolution (DD-553)
- XML compression to minimize XML stream size if Diagrams significantly (DD-516)
- Replacing synchronous with async calls to improve responsiveness
- Visio import capabilities
- Set preferred relationship type by setting order in Relationship Definition table (DD-237 & DD-404 & DD-421)
- Redrawing speed of Diagram when zooming in & out (DD-331)
- Remove rotation symbol when selecting a shape on canvas (DD-559)
Bug & Issue Fixes
- Diagram folder pane does not scroll when selected Diagram is scrolled to top or bottom of the window (DD-564)
- Limitation on file size for Visio import (DD-348)
- âEdit in Tabâ does not consider diagram version (DD-563)
- Removing an assigned table from a live element with active indicators does not remove indicator colors (DD-524)
- Collapsing shapes with lines and re-opening Diagram removes all lines (DD-526)
- When the dialog box is open in Diagrams details, the ServiceNow search field is blocked (DD-452)
- Dotted lines in Designer not visible for Line selector in Google Chrome when zooming (DD-480)
- Saving big diagrams results in connection error (DD-516)
- Different number of Elements in Content Browser and Elements list (DD-562)
- Indicator Legend is moving automatically when reloading Diagram without user interaction (DD-560)
- Consider Diagram background color in presentation mode
Designer V5.0
New Features
- New Diagram List & Form View
- Introducing hierarchical folder structure to manage diagrams
- Direct access to all Diagram versions through diagrams view leveraging ServiceNow audit trail
- Introducing configurable 3-step approval workflow (deactivating legacy 2-step approval workflow)
- Introducing Global Settings page
- Global Settings Allow/Deny committing duplicate elements
- Global Settings Allow/Deny committing duplicate relationships
- Global Settings Allow/Deny creation of preview image (not used in Diagram Form View anymore)
- Diagram Preview is Diagram in Presentation Mode and not an image
- Supporting u_parent field on custom tables to support hierarchy in hierarchy maps
- Merging Elements & Relationships related list in Diagram Form View
- Updated Commit Logic with a single action to commit elements & relationships
- Introducing âTarget Dateâ visible on Diagram Form View for all Blueprint stages except âAs-Isâ
- Adding âArchivingâ option in Diagrams Form View
- Adding âObsoleteâ option in Diagrams Form View
- Freehand Drawing in Presentation Mode
Updates & Improvements
- Overall, improved performance when loading and moving back & forth from the list view, edit, and presentation mode
- Cloning a Diagram includes committed and not committed elements & relationships
- Replacing existing diagrams list with new folder view
- Removing HTML tags in elements and relationships
- Deactivating legacy 2-step approval workflow based on ServiceNow workflow engine
- Allow creation of relationships only top (parent) down (child), i.e. selection of child relationships not allowed
- Sort hierarchy map alphabetically
- Copy presentation link of Diagram directly from Form View
- Allow loading of relationships for duplicated elements
- Support formatting Stencil labels
- Class definitions including styling considered for inherited tables when using parent table in the repository browser
- Improved compatibility with Internet Explorer
- Updated Blueprint choice fields âAs-Is, Transition, To-Beâ as default settings
- Updated demo Diagrams
Bug & Issue Fixes
- Inactive Class Definitions are not hidden in Repository Browser
- Elements do not get assigned to Stacks when using filters
- Newly created diagrams do not show up in the related list âDesigner Diagramsâ
- Moving relationship causes a change of relationship type
- Applying the same realtime indicator is adding legend multiple times
- The print does not work in Presentation Mode
- Moving real-time indicator legend yields to error when automatically updated
- ServiceNow tooltips replaced by custom tooltips
- Tooltip changes are overwritten when reloading diagram
- Relationship fields are duplicated after using HOP functionality
- Open in Designer UI action does not work for Demands (dmn_demand), Projects (pm_projects), and Contract (ast_contract) tables
- Replacing shape removes link of committed elements and makes them not committed
- Committed, then deleted elements & relationships canât be committed again
- Real-time indicator range not working when defining multiple ranges
- Hierarchy Map Include Not related shape not working
- Building Hierarchy Map takes too long when Indicators are activated
- Hierarchy Map does not consider Repository Browser filters
- Error in animation when changing Diagram layout
- HOP function destroys layout of Diagram
Designer V4.4
New Features
- Automatically refresh cached Designer files to avoid manual cache deletion with new releases
- New full-screen mode, removing browser frame
- UI Action on Shapes form âCreate Class Definitionâ to quickly create a Class Definition based on Shape definitions
- âRead Tablesâ field in Class Definition table to trigger management of cross scope privilege
- âAllow Commitâ field in Class Definition table to trigger management of cross scope privilege
- Business Rules to create and set operation (Allowed/Denied) of cross scope privilege triggered through âRead Tablesâ and âAllow Commitâ fields
- Compatibility with Archimate V3.1
- Storing User Settings automatically for the following settings:
- Active sections in the right-hand panel
- Grid, Grid Size, Grid Color
- Page View, Guides, Autosave, Scrollbars
- Tooltips, Shadow, Autolayout,
- Connection Arrows, Connection Points
- Collapse/Expand
- Stack Settings
- Hierarchy Map Settings
- Last used Realtime Indicators
- Last used Relationship Fields
Updates & Improvements
- Replacement of shapes with different tables defined restricted
- Considering multi-language choice field entries
Bug & Issue Fixes
- Indicator labels visualization in presentation mode contained HTML code
- âOpen in Designerâ UI action not working in list view
- Duplicated entries in Relationship Type list of Relationship Fields form
- Error message âCannot read property of âsplitâ of undefinedâ when opening existing Diagram
- Indicator labels not scaling
- Indicators not visible for extended tables
- Deselecting global filters removes personal filters
- Removing single waypoints not working
- Changing relationship label removes relationship type after commit
- Opening diagram containing elements from a table without access rights,
- Designer interprets the elements as âdeletedâ when user has no access rights to table
Designer V4.3
New Features
- âCheck for Updatesâ right-click option in Content Browser to update diagram content. Gets changes for Hierarchy Map items. Loads new related relationships and elements for non-Hierarchy Map items.
- âGet next levelâ right-click option in Content Browserâs target table name of Hierarchy Map containers
- âGlobal settingsâ table x_inpgh_des_global_settings introduced
- Global settings option âBlock Approved Diagramâ added
- âStyleâ right-hand panel added for shape and relationship properties
- Introducing Application Service shape to UPM-X library
- Introducing Business Application UPM-X shape to UPM-X library
- Introducing Business Capability UPM-X shape to UPM-X library
- Introducing Building Block shape to UPM-X library
- Introducing Control shape to UPM-X library
- Introducing Digital Asset shape to UPM-X library
- Introducing Domain shape to UPM-X library
- Introducing Journey shape to UPM-X library
- Introducing Microservice shape to UPM-X library
- Introducing Mobile Application shape to UPM-X library
- Introducing Physical Interface shape to UPM-X library
- Introducing Process shape to UPM-X library
- Introducing Process Activity shape to UPM-X library
- Introducing Process Category shape to UPM-X library
- Introducing Process Group shape to UPM-X library
- Introducing Process Operations shape to UPM-X library
- Introducing Process Task shape to UPM-X library
- Introducing Risk shape to UPM-X library
- Introducing Social Media shape to UPM-X library
- Introducing Solution Use Case shape to UPM-X library
- Introducing Value Stream shapes to Archimate V3.1 library
- Introducing Value Stream shape to UPM-X library
- Introducing Website shape to UPM-X library
Updates & Improvements
- Limit the relationship types to defined relationship fields in relationship fields form
- Allow formatting of Indicator Legends
- Message in welcome window when not using Chrome browser
- Updating Class Definition styles for Business Application
- Updating Class Definition styles for Business Capability
Bug & Issue Fixes
- Table name is shown instead of the table label for Indicators
- Blueprint Selector shows inactive blueprints
- Relationship Fields canât be removed when applied multiple times
- Class Fields order not considered in Shapes Form
- Replacing shape removed overlay symbols for committed elements
- Usage table not visible in filter list
- Personal & Global filters not working
- Exporting PNG with shadows did not work
- Header font turned into bold when exporting
- Error message when importing some Visio files
- Collapsing multiple entries creates multiple consolidated shapes
Designer V4.2
New Features
- âUser Settingsâ table to store user specific settings
- âStack Viewâ Visualization with filtering capabilities
- New table âx_inpgh_des_user_settingsâ added to store user settings
- Save last user stack settings in user settings table
- âWord Breakâ text formatting option
- TreeFolding option available in styling
- TreeMoving option available in styling
- âConsolidate / Collapseâ option for selected shapes with circle shape showing count
- âCollapse Descendentsâ right-click option
- âHighlight Descendentsâ right-click option
- âu_parentâ field supported and recognized when creating Hierarchy Map
- âCheck for updatesâ right-click option in Content Browser to check if new relationships and elements have been added in the back-end
- Fix Script added to deactivate Class Definitions for non existing tables e.g. UPM-X related Class Definitions are deactivated automatically, when UPM-X is not installed
Updates & Improvements
- Improved loading performance for Presentation Mode
- Renaming âIndicatorsâ to âRealtime Indicatorsâ
- Selected Contributors can see and edit private diagram
- Limit âOpen in Designerâ selections to max 20 entries
- Relationship Fields Resizable by default
- Allowing Personal Filters to compliment Global Filters set by administrator
- âCategoriesâ added to DIAGRAM Ribbon
- Conceptional Data Object added to UPM-X shape library
- Logical Data Object added to UPM-X shape library
- Physical Data Object added to UPM-X shape library
- Logical Technology added to UPM-X shape library
- Logical Application added to UPM-X shape library
- Building Block added to UPM-X shape library
- Physical Interface added to UPM-X shape library
- Added UPM-X V4.0 Metamodel to Demo Diagrams
- Improved relationship auto connection when moving shapes
Bug & Issue Fixes
- Relationship Definition style not applied
- Duplicated Indicator Breakdowns
- Wrong tooltip in Content Browser
- âShareâ hyperlink missing âx_inpgh_des_designer.do?â
- Moving multiple shapes resets relationships positioning
- Name is same for duplicated or copied shapes when reloading diagram
- Notes field sticks on Shape Edit Form and does not follow scrolling
- Lookup error in Shape Edit Form for Class Fields
- Save & Open Diagram issues in Safari
- Indicator tables name is visible instead of label
- Fixed several issues with CTRL+Z
Designer V4.1
New Features
- âStack Viewâ Visualization
- âClass fieldsâ to define temporary fields for future state elements
- âRelationship fieldsâ to define temporary fields for future state relationships
- âConsumersâ based group access rights by diagram
- New SVG UPM-X shape library icons
Updates & Improvements
- Merging UPM-X related shape libraries into a single shape library
- Changing UPM-X shapes background colors to white in shape libraries and class definitions
- Moving shapes distance with arrow keys extended
- Optimizing speed and algorithm when building Hierarchy Map
- Optimizing speed when drawing relationships
- Improving overall performance and speed when handling multiple hundred elements and relationships
- Improving Visio import & export capabilities
- Recaptured all applications files for Install / Install + Demo / Install + Update
Bug & Issue Fixes
- Jumping Shapes in Full-screen mode
- Issue when saving diagrams > 300 elements and > 600 relationships
- Connecting existing relationships to another shape keeps not allowed relationship type
- Redundant relationships not shown
- Repository Filter does not apply on hierarchy map
- Relationships stick when using autolayout
- List of Indicators is not updated in presentation mode
- First workflow is skipped when Designer is installed to avoid error log file entries
- Cloning diagram goes back to cloned diagram
- Missing name when editing shape data
- Designer variable not supported in Class Definition styling
- Designer variable not supported in Shape Library style definition
- Removed vertical line while Presentation mode was loading
- Syncing relationship fields changed relationship fields positions
- Syncing relationship fields hangs for not selected relationship fields
- Setting relationship fields
- Relationship fields text is not wrapping
- Adding shapes with relationship fields to container not possible
- Relationships breakpoints are fixed due to auto-layout
- Designer crashes when loading >500 relationships
- Drawing relationships take long when having hundreds of shapes
- Format of recently committed relationships is changing when reloading Diagram
- Selecting Element in Edit Form does not change Name field
Designer V4.0
New Features
- âHierarchy Mapâ to auto-create capability diagrams
- âOpen Diagramâ form with personal and recent diagrams
- âSync Name & Indicatorsâ right-click option in content browser
- Image compression option when dropping images
- Indicator switch on/off option in Indicator form
- âContributorsâ field to restrict Diagram editors in Diagram form
- Icon with hyperlink to Designer Knowledge Base and User Guide on ins-pi website
- Horizontal and vertical Autolayout option selection when loading relationships
Updates & Improvements
- Rotation overlay symbol position to avoid overlap with other symbols
- Class definition logic to consider table name instead of  table label
- New demo diagrams as part of demo data installation
- New indicators & indicator breakdowns as part of demo data installation
- Shape positioning speed when using the arrow keys
Bug & Issue Fixes
- Image recognition issue when drag & drop into canvas
- Frame highlighting issue when dropping image into canvas
- Shape positioning issue in full-screen mode
- Recognition issue of deleted elements
- Changing details when copying shapes
- Minor layout issues in Internet Explorer
- HOP functionality hanging when Indicators are active
- Empty Indicators when Class definitions are deactivated
- Highlighting shapes when containers are used
- Indicators showing multiple times
- Check-in not performing automatically after 2 hours
- Multiple relationships of same type are not shown
- Original diagram is showed instead of the cloned version when creating a clone
- Saving >400 elements & >600 relationships
- Jumping elements when modeling in full-screen mode
- Relationship waypoints stick when repositioning
- Replicating new committed relationships visually when querying relationships again
- Stencil markup with variable âdesignerâ fixed in class definitions
- Stencil markup with variable âdesignerâ fixed in shape definitions
- Vertical line showing in presentation mode while loading
- Resetting relationship fields position when Syncing relationship fields content via Content Browser
- Various smaller issues
Designer V3.3
New Features
- âRepository Filterâ to filter Repository Browser search results with Global and Personal settings
- âHOPâ feature in Content browser to auto-load relationships and content for 1-5 Hops with configurable table and relationship filters
- âHOPâ feature as a right-click option on shapes
- âSync Name & Indicatorâ right-click option in Content Browser
- Option to use Repository Filter settings on Hop feature
- âSelectâ right-click option in Content browser
- âHighlightâ right-click option in Content browser
- âProcess Flowâ formatter in Diagrams form
- Auto-mapping of relationships, where first suggested relationship is automatically selected when connecting two shapes with tables defined
- âLayer symbolâ in Presentation mode to add and display user specific comments on diagram
- âCommentsâ feature in Presentation mode
- Support for âContainer open/closeâ in Presentation mode
- âAuto-selection of relationship typeâ, where the first relationship type is selected automatically, while creating a relationship between 2 shapes with defined tables
- âPreview Imageâ creation of Diagram while saving (supported in modern browsers only)
- âDesigner logoâ with a new logo
- âPresentation modeâ overlay symbols layout and design
- âPresentation modeâ loading symbol
- Moving User Guide from ServiceNow help file to https://ins-pi.com/kb-designer
Bug & Issue Fixes
- âPresentation modeâ double URL issue
- âLocation Symbolâ in Archimate 3.0 library
- Diagram Save issue when relationships exist with a loose end-point
- âEdit Shapeâ form, where all data is displayed instead of table-related data
- âClass Definitions Display Nameâ where the selected Display Name field was not used consequently in Repository Browser and Shapes
- Removing âEdit in Designerâ button in Presentation mode
Designer V3.2
New Features
- âVisioâ import in INSERT ribbon which allows basic Visio layout import
- âVisioâ export in DIAGRAM/Export ribbon which allows basic Visio layout export
- Tablet support 1024Ă768 resolution
- âRelationship Definitionsâ table to define styling for relationships
- âRelationship Fieldsâ in INSERT ribbon which allows to display up to three different fields on relationships
- âIndicator Rangeâ to process a range of values for Indicators
- âAuto-save Diagramâ option for every 15 minutes to prevent ServiceNow auto-logout
- âEAM Dashboardâ shape library
Updates & Improvements
- âWelcome Pageâ layout and functionality
- âPrivateâ option change to save value immediately when set in Designer canvas
- Initial Diagram load logic to auto-fit entire Diagram into screen
Bug & Issue Fixes
- Indicator styling issue on Containers
- Indicator styling issue on Swimlanes
- PNG export layout issue in Chrome
- âPrivateâ by disabling option for login users who are not the creator
- âBlueprintsâ change save issue in Designer canvas
- ACL setting in âStateâ field to make it visible for Designer Users
- Diagram merging under âEdit diagramâ option
- Hyper-link issues in âSVG exportâ
- London styles for tooltips
- âRepository Browserâ display names accordingly to Class definitions Display Name value
- CTLR+D behavior to avoid creating clones of shapes
- Removed âassetâ role from Designer roles & groups
- Removed âdependency_viewâ role from Designer roles & groups
Designer V3.1
New Features
- âCheckoutâ functionality
- âCheckoutâ field on diagrams table
- âCheckout byâ field on diagrams table
- âCheckout dateâ field on diagrams table
- âFind Windowâ in right-hand panel
- âRelationship Groupingâ in right-hand panel
- Pop-up message when copying âpresentation linkâ
- Pop-up message when copying âdiagram linkâ
- Diagram names shown in browser tab in presentation mode
- Additional pre-defined Indicators & Indicator Breakdowns
- Replacing âMore Shapesâ button with an icon in left-hand panel
Bug & Issue Fixes
- Styling issues when performing bulk changes
- Replacing multiple shapes
- Moving content
- Relationships sticking to connection points
- âShow in Designerâ when the name contains # symbol
- Overlay symbols position of shapes
- âSaving labelâ position error
- Changes in blueprint is not saved in back-end
- Firefox and Internet Explorer related issues where shape library is not loading
Designer V3.0
New Features
- âRibbonsâ user interface
- âFull Screenâ mode
- Â âPagingâ for Repository Browser search
- âCisco Storageâ shape library
- âCisco Switchesâ shape library
- âCisco Wirelessâ shape library
- âOfficeâ shape library
- âOffice Cloudsâ shape library
- âOffice Communicationsâ shape library
- âOffice Conceptsâ shape library
- âOffice Databasesâ shape library
- âOffice Devicesâ shape library
- âOffice Securityâ shape library
- âOffice Serversâ shape library
- âOffice Servicesâ shape library
- âOffice Sitesâ shape library
- âOffice Usersâ shape library
- âRack APCâ shape library
- âRack Ciscoâ shape library
- âRack Dellâ shape library
- âRack F5â shape library
- âRack Generalâ shape library
- âRack HPâ shape library
- âRack IBMâ shape library
- âRack Oracleâ shape library
- âVeeam 2Dâ shape library
- âVeeam 3Dâ shape library
- âInformation Object Attributeâ shape in UPM-X library to support UPM-X V2.2 data model
- Auto-creation of Indicator Breakdowns for fields having choice field values
Updates & Improvements
- Extending âContent Browserâ with grouping by an object and relationships type
- Extending x_inpgh_des_user role with asset role
- Updating User Guide and snapshots with the latest changes
Designer V2.3
New Features
- Configurable âShape Librariesâ with ACL support
- âShape Libraryâ table to define shape libraries
- âShapesâ table to define individual shapes with custom styling and stencils to be used in shape libraries
- âShape Librariesâ application menu under Designer/Configuration
- âMind Mappingâ shape library
- âOrg Chartâ shape library
- âUPM¡Miscellaneousâ shape library
- âSwimlanes & Containersâ shape library
- âAWS Analyticsâ shape library
- âAWS Application Servicesâ shape library
- âAWS Artificial Intelligenceâ shape library
- âAWS Business Productivityâ shape library
- âAWS Computeâ shape library
- âAWS Contact Centerâ shape library
- âAWS Databaseâ shape library
- âAWS Desktop & App Streamingâ shape library
- âAWS Developer Toolsâ shape library
- âAWS Game Developmentâ shape library
- âAWS Generalâ shape library
- âAWS Groupsâ shape library
- âAWS Internet of Thingsâ shape library
- âAWS Management Toolsâ shape library
- âAWS Messagingâ shape library
- âAWS Migrationâ shape library
- âAWS Mobile Servicesâ shape library
- âAWS Network & Content Deliveryâ shape library
- âAWS On-Demand Workforceâ shape library
- âAWS SDKâ shape library
- âAWS Security Identity & Complianceâ shape library
- âAWS Storageâ shape library
- âAWS 3Dâ shape library
- âGoogle Cloudâ shape library
- âAzureâ shape library
- âCisco Buildingsâ shape library
- âCisco Computers & Peripheralsâ shape library
- âCisco Controllers & Modulesâ shape library
- âCisco Directorsâ shape library
- âCisco Hubs & Gatewaysâ shape library
- âCisco Miscâ shape library
- âCisco Modems & Phonesâ shape library
- âCisco Peopleâ shape library
- âCisco Routersâ shape library
- âCisco Securityâ shape library
- âCisco Serversâ shape library
- âChecking user privilegesâ message for shape libraries during application launch
- âShow in Designerâ UI action (button) for Base Configuration item table to show the selected elements related items directly in Designer in a list (for multiple selections) and form view.
Updates & Improvements
- Increased PNG export resolution in presentation mode
- Enhancing the list of indicators with alphabetical order
- Enhancing Shape Library search
- Enhancing Indicators and Indicator Breakdowns with âDomain Separationâ
- Enhancing Shape Libraries and Shapes with âDomain Separationâ
- Fixing issue when removing selected indicator
- Removing pop-up window from presentation mode
Designer V2.2
New Features
- âIndicatorsâ to color background, edge and corner for pre-defined measures
- âIndicator Legendsâ which are added bottom left to the diagram
- âIndicators tableâ to define indicators
- âIndicator Breakdowns tableâ to define indicator breakdowns
- âIndicatorsâ application menu visible for Designer admin
- âIndicatorsâ menu under Extras
- Overlay symbol on relationships
- âActorâ shape in UPM-X library to support UPM-X V2.0 data model
- âChannelâ shape in UPM-X library to support UPM-X V2.0 data model
- âComponentâ shape in UPM-X library to support UPM-X V2.0 data model
- âMarketâ shape in UPM-X library to support UPM-X V2.0 data model
- âTechnical Capabilityâ shape in UPM-X library to support UPM-X V2.0 data model
- âPresentâ button in Elements related list
Updates & Improvements
- Enhancing âPresentâ mode with zoom, print, export and edit capabilities
- Improving performance to support >10.000.000 relationships
- Updating UI Action âCopy Diagram URLâ to include a URL for present mode
- Removing check of existing relationships when hovering an element
Bug & Issue Fixes
- Not all relationships between two elements are visible
- Overlapping of overlay symbols when shape width is
- Hyperlink icon not visible for shapes without associated tables
- Auto-correction of relationship directions and anchor points
Designer V2.1
New Features
- âDisplay Nameâ field in the class definition table, which will be used as shape name and search field for repository browser
- âWelcome Windowâ
- Loading status about Designer initialization, shape library, diagram, templates, elements &Â relationships in Welcome Window
- âLoad Syncâ i.e. check of diagram content against repository data while loading Designer in Welcome Window showing committed and deleted elements & relationships since last save
- Highlighting of committed and deleted elements & relationships in canvas
- Categories for diagrams for logical grouping
- Highlighting relationship when a parent or child shape changes
- Tooltips on relationships in content browser
Updates & Improvements
- Enhancing Designer loading performance by replacing sync with async queries
- Removing PNG & SVG export menu entries from not supported browsers
Bug & Issue Fixes
- Relationship direction issue for suggested relationships
- Recognition issue in deleted elements and relationships
- Issue when duplicating shapes containing a reference to table
- Tooltips on relationships
- Tooltips on shapes
Designer V2.0
New Features
- Categories for Class definitions for logical grouping
- Categories for Diagrams for logical grouping
- Extending new class definitions including ServiceNow APM and PPM
- Active true/false option for class definitions to turn-on/off tables in Designer browser
- âAuto Layoutâ option under Extras menu to enable/disable auto layout when loading relationships, references and parent/child
- Content browser to represent diagram content as list view
- Concept to distinguish committed and not committed elements & relationships (CI relationships) in content browser
- Elements table to store committed and not committed diagram element content
- Relationship table to store committed and not committed diagram relationship content
- Related lists for elements and relationships as part of a diagram form showing the diagram content
- New role âx_inpgh_des.commitâ with privilege to commit elements and relationships
- âCommitâ UI action both on elements and relationships table
- Private option on diagrams to hide diagrams from other users
- Domain separation support for a diagram, class definition and template tables
- Image based ânetworkâ shape library
- âShow Timelineâ and âShow Workflowâ related links in diagram form
- Field labels (tooltips) for all fields in ServiceNow forms and lists
- New calculated field â#Total Elementsâ in diagrams table
- New calculated field â#Total Relationshipsâ in diagrams table
- New calculated field â#Not Committed Elementsâ in diagrams table
- New calculated field â#Not Committed Relationshipsâ in diagrams table
- Commit Overview dashboard
- Line Jumps
Updates & Improvements
- Displaying âDisplay nameâ instead of âShort Descriptionâ instead of âNameâ if the field does not exist for shapes
- Wildcard â*â search in shape library
- Supporting old diagrams compatibility with content browser
- Supporting custom images in shapes via style definitions
- Shape Element data form to select table, element, name, notes, expected start & stop date and tooltip
- Shape Relationship data form to select type, name, notes, expected start & stop date and tooltip
- Renaming âDesign Assessment Groupâ to âDesigner â Design Assessment Groupâ
- Renaming âArchitecture Committeeâ to âDesigner â Architecture Committeeâ
- Changing âRelated Elementâ from field type Reference to Document ID, which will allow to relate a diagram to any element
Bug & Issue Fixes
- Creation of templates including relationships loaded from browser
- Overlay symbol issue showing up on multiple shapes
- New class definition image in the userâs guide
- Vertical margins in content browser in chrome for windows
Designer V1.3
New Features
- IT4IT shape library and stencils
- Matrix Shape to create landscape views
- BPMN 2.0 Choreography stencil
- pop-up message when trying to save an approved diagram
- diagram information in Extras context menu, which adds diagram metadata to the drawing
- personal and global templates
- Business Model Canvas template
- IT4IT legend template and a model example
- Header template
- Footer template
- Approval template
- Decline template
- Update Required template
- Designer Reader role
- Extending Application Cross-Scope Access privileges with additional tables
Bug & Issue Fixes
- IE11 bug
- UPM-X shape resize bug
- Browser search issue
Designer V1.2
New Features
- Introduced ServiceNow shape library
- Overview Dashboard showing diagram status
- Overlay symbol with direct hyperlink to the element form
- Overlay symbol for custom hyperlinks (shows element form hyperlink by default)
- Overlay symbol to load reference fields (shown as blue relationships with name of reference field)
Updates & Improvements
- Compatibility with the latest ServiceNow Istanbul release
- Renaming overlay symbol tooltip to load relationships to âShow related elementsâ
- Renaming overlay symbol tooltip to load parent/child to âShow parent/childâ
- Improving performance to support >500.000 relationships
- Improving speed to load relationships on demand
- Extending Application Cross-Scope Access privileges with additional tables
- Supporting List V3 for Open & Present UI action in Diagrams table
Bug & Issue Fixes
- Fixing UPM-X shape height & width scaling
Designer V1.1
New Features
- New tab browser which includes the repository browser with table search and results
- 2-step Diagram approval workflow
- Class definition table
- Class definition table which defines the available tables for table search
- Class definition table which supports style, width and height definitions for shapes
- Class definitions for 64 tables including UPM-X
- Overlay symbol to load relationships (from cmdb_ci_rel table)
- Overlay symbol to load parent/child (from parent reference field)
Updates & Improvements
- Improving overall performance for search results
- Fixing Internet Explorer issue with table search in repository browser
Bug & Issue Fixes
- Fixing column width fixed for table shape
Designer V1.0
Initial release
Updated 2 days ago