🔋Release Notes

We develop our applications in close alignment with the ServiceNow product teams and product roadmaps. The latest Designer release is compatible with all supported ServiceNow versions.

🚧

Important Upgrade Instructions

See upgrade instructions here

Designer V5.6

❗️

Known Issue

Designer shows V5.5.1 as the application version instead of V5.6 due to an alignment issue with the ServiceNow store. Please ignore this version mismatch. We can confirm that V5.5.1 is V5.6!

New Features

• Load Dependencies - Related List, Missing Cross-Scope Privileges: We've added a new feature that makes it easier for you to manage cross-scope privileges. Now, if there is a missing cross-scope privilege for a specific table in your related list, you'll see an icon next to the related list element. When you hover over the icon, a tooltip will appear with the necessary information, including the table name and the scope needed to access it from the Designer.
  This feature will help you stay on top of your cross-scope privileges and ensure that you have the access you need to manage your related lists effectively. We hope it makes your work more efficient and streamlined.

• UML Shapes: New UML shapes were added to this version, and old shapes were updated.
• UPM-X BIZBOK Shapes: New UPM-X BIZBOK Shapes, class definitions, and cross-scope privileges added:
  • Journey Stage
  • Outcome
  • Policy
  • Product Line
  • Requirement
  • Touchpoint
  • Value Item
  • Value Proposition
  • Value Stream Stage

Improvements

We've made several improvements to our platform that will enhance your user experience and make your work more efficient.

• Load Dependencies Filters and Fields: We've improved the filter conditions and field styles in the Load Dependencies feature.
• Relationship Styles Algorithm: We've also made improvements to the Relationship Styles algorithm. You'll now experience more accurate and consistent results when working with relationships.
• Load Dependencies Log Errors: We've improved the error logging for the Load Dependencies feature. This will help you troubleshoot any issues that may arise, allowing you to resolve them quickly and efficiently.

Bugfixes

We've fixed several issues in our platform to improve your user experience and make your work more efficient.

• Load Dependencies Icon in Containers: We fixed an issue where containers were showing the Load Dependencies icon, even when they weren't related to any dependencies. This issue has been resolved, and you'll only see the icon when it's relevant.
• Cross-Scope Privilege on Related List: We fixed an issue where the Related List was not loading due to Cross-Scope Privilege issues. This has been resolved, and you should now be able to access the Related List without any problems.
• Container Label Position: We fixed an issue where the container label was taking the position of a shape, resulting in the name showing outside of the container. This issue has been resolved, and you'll now see the container label in the correct position.
• Error Logging and Custom Fields: We fixed several issues with error logging and custom fields. Custom fields can now be deactivated, and errors in the console on loading Related List have been resolved.
• Load Dependencies Filters: We have resolved various issues related to Load Dependencies filters. This includes addressing problems with corrupted inputs when using "is one of" or "is not one of" conditions. We have also fixed the disabled save/apply button when switching between fields that have currency options, as well as the overlapping buttons when selecting "is" conditions. These improvements ensure smoother and more reliable filtering functionality.
• Saving of Diagrams: We have rectified an issue that previously occurred when attempting to save diagrams with preview functionality enabled. In cases where the scale of the diagram was too large for proper generation during the saving process, the saving would halt. We have now implemented an automatic adjustment mechanism that dynamically adapts to the specific diagram during saving, allowing for successful completion of the saving process. This enhancement ensures that diagrams can be saved regardless of their scale.
• Relationship Definition Styles: We have resolved an issue that prevented style updates from being applied when changing the relationship type from the Relationship Data. With this fix in place, styles are now correctly applied when modifying the relationship type. This improvement ensures consistent and accurate representation of relationship styles within the application.
• Other Bugfixes: We also fixed several other issues, including wrong messages when trying to block approved diagrams, wrong count labels on Hierarchy Map, duplicates in Load Dependencies Related List, disabled "Apply" button on long conditions, and incorrect relationship styles in Load Dependencies.

We hope these bugfixes make your work more productive and enjoyable. As always, please don't hesitate to reach out to our support team if you have any questions or concerns.

Designer V5.5

New Features

Load Dependencies

This new feature changes the way how loading relationships, references and hierarchy worked. Load Dependencies feature goes beyond the existing load relationships feature by offering a UI refresh and the ability to generate diagrams based on upstream and downstream relationships or references, related lists, and hierarchy. You can find more information here.

Update to Hierarchy Maps

Using a reference element, it is now possible to create Hierarchy Maps for a single upstream or downstream element. The Hierarchy Selection Elements are correctly displayed for a specific target table.

Shape Library & Shapes

We have added a new shape library called 'ServiceNow APM,' and included new shapes with their corresponding class definitions.

🚧

Please note that changes to the shapes and shape libraries are no longer performed automatically.

Please take a look at the instructions here.

Application Cross-Scope Privileges

Improvements

• Default canvas size is now adjustable: Changing the default canvas size from A4 to US letter format in Global Settings is now possible.
• Canvas: Improved performance when opening diagrams with many elements.
• Real-time indicators: Adjustment to ensure diagrams always display correctly, even when many indicators are on screen.
• Filter UI: Performance improved.
• Repository Browser filters loading speed improved.
• Improved UI for References. When nothing is selected, fields do not appear in the reference list.
• Multiuser approval: Now works for groups of 8 or more.
• UI: The link feature is now more prominently displayed.
• Shape Library Category “ServiceNow” added.
• Shape Library “ServiceNow Foundation” added.
• Some shapes from UPM-X shape library moved to ServiceNow Foundation.
• “ServiceNow” shape library was renamed to “ServiceNow CMDB”
• Style support for Utah UI changes
• Support for PNG extension when ServiceNow System Property is defined/on

Bug Fixes

• Automatic Zoom updated to deactivate when the toggle is switched off
• Fix to ensure Admins can delete diagrams
• Canvas: Adding shapes to a matrix cell no longer corrupts the matrix.
• Swimlanes: No styling issues occur when switching from vertical to horizontal lanes.
• Swimlanes: When a shape is added to a lane, they now resize correctly
• Swimlanes: Behavior improved when adding containers to existing containers.
• Swimlanes: Deleting and adding rows functionality improved.
• Swimlanes: Fixed issues in loading Hierarchy Maps.
• UI: Delete button no longer overlaps the resize button.
• HOP diagrams that implement more than one level can now be edited and deleted
• Correct grouping of objects on click of arrange
• Label no longer disappear from relations after editing a connected object
• Inconsistent auto checkout behavior resolved.
• Indicators labels sync properly after being update in form view

Updates & Improvements

• Swimlane management i.e. adding, moving, and deleting lanes
• Add icons to add/delete lanes for swimlanes when mouse hover
• Select "Format" ribbon automatically when shape is selected 
• Limit available indicator types for "text" indicators
• Sorting Elements by Class then by Name when loading content 
• Popup window when changing table for existing elements

Bug & Issue Fixes

• Read ACL fix for Contributors and Consumers
• Error related to old data structure for existing diagrams in hierarchy map
• Export issue with images from third-party domains
• Tooltip issues
• Dynamic hierarchy map not working when included in dashboard
• Expanding & collapsing swimlanes causes distortion
• Designer presentation mode not loading shapes when initially loaded
• Settings not working in editing mode
• "Edit link" button in "Format" ribbon 
• "null" setting created for Hierarchy Map after installation
• Going back in Diagram Form shows empty form with diagram title and error in console
• Container CTRL+Click issue
• Hierarchy for Information Objects not working 
• Styling issue when multiple relationship definitions exist
• Long string not supported
• CSS issues for input fields in San Diego
• Templates drop-zone indicator
• SVG images not displayed when imported on canvas 
• Position of editing vertical labels in swimlanes 

Designer V5.4

New Features

• Added new widget in right-hand panel to manage multiple hyperlinks
• Supporting link destination when defining hyperlinks
• For more information on hyperlinks see: Links
• "Replace" feature added as part of "Find" to search and replace shape labels quickly
• New Global Setting: Landing Page added
• New Global Setting to delete Diagram. Options: Any User, Diagram Owner, Admin only
• New Global Setting: Do not allow the creator to approve own diagram
• New Global Setting: Make custom fields read-only on Diagrams form
• New Global Setting: Force checkout (automatic checkout when entering Diagram edit mode)
• For more information on Global Settings see: Global Settings
• Presentation mode supports multiple hyperlinks with popup menu
• AWS19 Shape library
• Cisco19 Shape library

Updates & Improvements

• Replaced hosted app.min file on the ins-pi server with UI Script x_inpgh_des.designer.app.min.js
• Right-hand panel widgets are collapsable now
• Removed overlay hyperlink icon on shapes and replaced with a new widget on the right-hand panel
• Removed ServiceNow border color in presentation mode 
• Shapes compression and intelligent browser storage management for shape libraries 
• Switch on/off Realtime Indicators in Presentation Mode
• Cleanup of not required System Properties
• Removed standard ServiceNow tooltip layout

Bug & Issue Fixes

• Potential XSS security vulnerabilities fixed 
• Potential TabNabbing security vulnerabilities fixed
• Potential JSZip security vulnerability fixed
• Saving issue when relationships are not connected correctly to the shape
• Duplication of layers is not possible
• Hierarchy Map count of items not showing correctly
• Hierarchy Map filtering not working as expected
• Hierarchy Map sub-selections not supported
• Repository Browser content not updating automatically when filters are changing
• Diagram Version not updating instantly in the form when a diagram is approved
• Grouping/Ungrouping of shapes & relationships not working
• Copy/Paste of grouped shapes & relationships not working
• Creating a new diagram does not reset the version control
• Application menus do not collapse automatically when changing to another diagram in the Safari  browser
• Full-screen issues in Safari browser 
• The diagram is not loaded when the browser window is reloaded
• Dynamic Hierarchy Map not working on the dashboard when part of an iFrame
• Relationships without parents can't be committed 
• Global Settings not accessible for admins while UI is loading
• Text Indicators not showing correctly
• Text Indicators Word Break issue
• Indicator Legend resizing does not change label width
• Selecting Element for future state object not working in Shape Data form 
• Formatting container cannot be changed
• Selecting shapes through the Diagram Content view does not allow to delete with the DEL button
• Copy image from browser and paste into Designer via clipboard not working
• Designer not loading when Designer.User has no access to custom field on x_inpgh_des_diagrams table
• Hierarchy Map "null" setting is created when settings are edited and changed

Designer V5.3.2

Updates & Improvements

*   Saving popups merged when changes detected in editing mode

Bug & Issue Fixes

• Diagram not saving
• Cloning diagrams does not consider the status of elements & relationships
• Hierarchy Map filters do not work as expected
• HOP on Stack does not work
• Designer does not load diagram in presentation mode
• Hierarchy Map does not show selected hierarchy elements
• Realtime Indicators do not work when "Apply to all Layers"
• Clicking CTRL/CMD highlights all labels in the Diagrams view 

Designer V5.3.1

New Features

• "Realtime Indicators" ribbon added to the main menu
• "Text" Realtime Indicators added
• "Rhombus" Realtime Indicators added
• Positioning of multiple Realtime Indicators inside and outside of shapes
• Implemented a faster diagram saving protocol.
• For more information on Realtime indicators see: Realtime indicators

Updates & Improvements

• "Insert > Realtime Indicators" option replaced by and redirecting to "Realtime Indicators" ribbon
• Presentation Mode control panel can be moved and pinned as a right sidebar
• Presentation Mode Layers & Realtime Indicators merged to a new view where Realtime Indicators can be highlighted by a selection
• Shapes in edit mode can be locked & unlocked but not relationships
• When closing the Hierarchy Map Settings dialog without saving, you receive a prompt to save the unsaved settings
• ACL scripts have been updated for Diagrams (x_inpgh_des_diagrams) table.
• Improved alignment of Text indicators on shapes.
• Presentation mode sidebar adjusts to fit browser zoom.
• Improved navigation between linked diagrams in presentation mode. Now it is possible to navigate back and forward without reloading the page.
• Implemented "Lazy loading" in Hierarchy maps Elements preview to speed up the creation of Hierarchy maps.
• Copy URL in Diagram UI now has options to copy URL for three different views:
• Presentation mode
• Edit mode
• Diagram view

Bug & Issue Fixes

• Removed option to lock/unlock relationships in edit mode
• Removed filter for Active records on UPM-X tables for the Repository Browser
• Hierarchy map filters
• Relationship type and label can be changed for relationships between shapes with tables and shapes without tables
• The fullscreen mode works as expected in edit mode, preview mode, and presentation mode regardless of browser zoom presets.
• Fixed duplicate indicators issue caused by the same indicator on different layers.
• For future elements, real-time indicators are applied according to the configured field. Such elements are skipped if such fields are left empty or undefined.

Known Bugs:

• Incompatibilities in the simultaneous creation of Stacks and Hierarchy maps.

Designer V5.2

New Features

• Advanced Hierarchy Map settings with layout, orientation, hierarchy picker
• For more information on Hierarchy Maps see: Hierarchy Map
• Global Settings for custom fields on Diagram form
• Global Settings for custom UI actions (buttons) on Diagram form
• For more information on Global Settings see: Global Settings
• XML import option added to INSERT ribbon under ‘Import from File’

Updates & Improvements

• Additional paper formats with HD, 4k, and 8k resolutions
• Hierarchy Map option to render upstream relationships as a container
• Removed shape settings icons in shape library section for non-admin users
• Possibility to change the names of the approvals group reflected in global settings

Bug & Issue Fixes

• Background color not shown preview & presentation mode
• Tooltips not showing in presentation mode
• Paper size not saved with Diagram
• The indicator only changes color and not border (SUP-140)
• Show in Designer does not load relationships of all selected items
• Container not expandable/collapsable in presentation mode
• The wrong table name in Repository Browser after changed in ServiceNow dictionary
• Changing diagram name in diagram list does not update nthe ame
• Moving sub-folders under All Diagrams not working
• Stack view ignoring container rules
• Text positioning in some Archimate shapes
• Edit data widget form does not update according to Edit data form

Designer V5.1.1

Bug & Issue Fixes

• Repository Browser shows “no access rights” on some customer instances
• Auto checkout is performed automatically when Global Settings are set
• Hierarchy Map takes too much time for >2000 items
• HOP takes too much time
• Edit Data popup window is not showing up
• Expected Start/End date in Data panel shows outside of the window
• Updating hyperlinks to new documentation page https://docs.designer.ins-pi.com/

Designer V5.1

New Features

• Show XML stream size under “Edit Diagram”
• Introducing floating windows for right-hand panels
• Data Panel added to the right-hand panel to quickly edit Shape & Relationship Data (DD-351)
• Data Panel 'Global Settings page' added to configure additional fields, i.e., Notes, Expected dates, Tooltips, Link, SysID
• Introducing information icon next to Diagram name when not latest version of Diagram is edited
• XML Export to export diagram in raw XML for backup and transfer purposes (DD-330)
• Show “loading” progress when loading relationships with canceling option (DD-410)
• Caching Shapes for improved performance

Updates & Improvements

• Renaming “Committed” to Current State in Content Browser
• Renaming “Not Committed” to Future State in Content Browser
• Extend Repository Browser functionality (DD-171 & DD-358)
• The last search query is executed automatically when the table is changed
• Multi-selection of search results
• Hierarchical visualization of data when parent field reference exists on the table
• Search behavior like Google Search Engine, i.e. separating words, exact string matching with “quotes,” e.g. SAP people (without quotes) will result in all elements containing the string SAP and people. “SAP people” _(with quotes) w_ill only show elements containing SAP people in the element name (DD-556)
• Adding short descriptions to Global Settings tabs and individual settings with hyperlinks to crucial ServiceNow tables for further configuration
• Additional Global Settings
• Default Check-out time in hours (default: 2h) (DD-225)
• Enable/Disable Automatic zoom (DD-255)
• Autosave time (DD-544)
• Default export resolution (DD-553)
• XML compression to minimize XML stream size if Diagrams significantly (DD-516)
• Replacing synchronous with async calls to improve responsiveness
• Visio import capabilities
• Set preferred relationship type by setting order in Relationship Definition table (DD-237 & DD-404 & DD-421)
• Redrawing speed of Diagram when zooming in & out (DD-331)
• Remove rotation symbol when selecting a shape on canvas (DD-559)

Bug & Issue Fixes

• Diagram folder pane does not scroll when selected Diagram is scrolled to top or bottom of the window (DD-564)
• Limitation on file size for Visio import (DD-348)
• “Edit in Tab” does not consider diagram version (DD-563)
• Removing an assigned table from a live element with active indicators does not remove indicator colors (DD-524)
• Collapsing shapes with lines and re-opening Diagram removes all lines (DD-526)
• When the dialog box is open in Diagrams details, the ServiceNow search field is blocked (DD-452)
• Dotted lines in Designer not visible for Line selector in Google Chrome when zooming (DD-480)
• Saving big diagrams results in connection error (DD-516)
• Different number of Elements in Content Browser and Elements list (DD-562)
• Indicator Legend is moving automatically when reloading Diagram without user interaction (DD-560)
• Consider Diagram background color in presentation mode

Designer V5.0

New Features

• New Diagram List & Form View
• Introducing hierarchical folder structure to manage diagrams
• Direct access to all Diagram versions through diagrams view leveraging ServiceNow audit trail
• Introducing configurable 3-step approval workflow (deactivating legacy 2-step approval workflow)
• Introducing Global Settings page
• Global Settings Allow/Deny committing duplicate elements
• Global Settings Allow/Deny committing duplicate relationships
• Global Settings Allow/Deny creation of preview image (not used in Diagram Form View anymore)
• Diagram Preview is Diagram in Presentation Mode and not an image
• Supporting u_parent field on custom tables to support hierarchy in hierarchy maps
• Merging Elements & Relationships related list in Diagram Form View
• Updated Commit Logic with a single action to commit elements & relationships
• Introducing “Target Date” visible on Diagram Form View for all Blueprint stages except “As-Is”
• Adding “Archiving” option in Diagrams Form View
• Adding “Obsolete” option in Diagrams Form View
• Freehand Drawing in Presentation Mode

Updates & Improvements

• Overall, improved performance when loading and moving back & forth from the list view, edit, and presentation mode
• Cloning a Diagram includes committed and not committed elements & relationships
• Replacing existing diagrams list with new folder view
• Removing HTML tags in elements and relationships
• Deactivating legacy 2-step approval workflow based on ServiceNow workflow engine
• Allow creation of relationships only top (parent) down (child), i.e. selection of child relationships not allowed
• Sort hierarchy map alphabetically
• Copy presentation link of Diagram directly from Form View
• Allow loading of relationships for duplicated elements
• Support formatting Stencil labels
• Class definitions including styling considered for inherited tables when using parent table in the repository browser
• Improved compatibility with Internet Explorer
• Updated Blueprint choice fields “As-Is, Transition, To-Be” as default settings
• Updated demo Diagrams

Bug & Issue Fixes

• Inactive Class Definitions are not hidden in Repository Browser
• Elements do not get assigned to Stacks when using filters
• Newly created diagrams do not show up in the related list “Designer Diagrams”
• Moving relationship causes a change of relationship type
• Applying the same realtime indicator is adding legend multiple times
• The print does not work in Presentation Mode
• Moving real-time indicator legend yields to error when automatically updated
• ServiceNow tooltips replaced by custom tooltips
• Tooltip changes are overwritten when reloading diagram
• Relationship fields are duplicated after using HOP functionality
• Open in Designer UI action does not work for Demands (dmn_demand), Projects (pm_projects), and Contract (ast_contract) tables
• Replacing shape removes link of committed elements and makes them not committed
• Committed, then deleted elements & relationships can’t be committed again
• Real-time indicator range not working when defining multiple ranges
• Hierarchy Map Include Not related shape not working
• Building Hierarchy Map takes too long when Indicators are activated
• Hierarchy Map does not consider Repository Browser filters
• Error in animation when changing Diagram layout
• HOP function destroys layout of Diagram

Designer V4.4

New Features

• Automatically refresh cached Designer files to avoid manual cache deletion with new releases
• New full-screen mode, removing browser frame
• UI Action on Shapes form “Create Class Definition” to quickly create a Class Definition based on Shape definitions
• “Read Tables” field in Class Definition table to trigger management of cross scope privilege
• “Allow Commit” field in Class Definition table to trigger management of cross scope privilege
• Business Rules to create and set operation (Allowed/Denied) of cross scope privilege triggered through “Read Tables” and “Allow Commit” fields
• Compatibility with Archimate V3.1
• Storing User Settings automatically for the following settings:
• Active sections in the right-hand panel
• Grid, Grid Size, Grid Color
• Page View, Guides, Autosave, Scrollbars
• Tooltips, Shadow, Autolayout,
• Connection Arrows, Connection Points
• Collapse/Expand
• Stack Settings
• Hierarchy Map Settings
• Last used Realtime Indicators
• Last used Relationship Fields

Updates & Improvements

• Replacement of shapes with different tables defined restricted
• Considering multi-language choice field entries

Bug & Issue Fixes

• Indicator labels visualization in presentation mode contained HTML code
• “Open in Designer” UI action not working in list view
• Duplicated entries in Relationship Type list of Relationship Fields form
• Error message “Cannot read property of ‘split’ of undefined” when opening existing Diagram
• Indicator labels not scaling
• Indicators not visible for extended tables
• Deselecting global filters removes personal filters
• Removing single waypoints not working
• Changing relationship label removes relationship type after commit
• Opening diagram containing elements from a table without access rights,
• Designer interprets the elements as “deleted” when user has no access rights to table

Designer V4.3

New Features

• “Check for Updates” right-click option in Content Browser to update diagram content. Gets changes for Hierarchy Map items. Loads new related relationships and elements for non-Hierarchy Map items.
• “Get next level” right-click option in Content Browser’s target table name of  Hierarchy Map containers
• “Global settings” table x_inpgh_des_global_settings introduced
• Global settings option “Block Approved Diagram“ added
• “Style” right-hand panel added for shape and relationship properties
• Introducing Application Service shape to UPM-X library
• Introducing Business Application UPM-X shape to UPM-X library
• Introducing Business Capability UPM-X shape to UPM-X library
• Introducing Building Block shape to UPM-X library
• Introducing Control shape to UPM-X library
• Introducing Digital Asset shape to UPM-X library
• Introducing Domain shape to UPM-X library
• Introducing Journey shape to UPM-X library
• Introducing Microservice shape to UPM-X library
• Introducing Mobile Application shape to UPM-X library
• Introducing Physical Interface shape to UPM-X library
• Introducing Process shape to UPM-X library
• Introducing Process Activity shape to UPM-X library
• Introducing Process Category shape to UPM-X library
• Introducing Process Group shape to UPM-X library
• Introducing Process Operations shape to UPM-X library
• Introducing Process Task shape to UPM-X library
• Introducing Risk shape to UPM-X library
• Introducing Social Media shape to UPM-X library
• Introducing Solution Use Case shape to UPM-X library
• Introducing Value Stream shapes to Archimate V3.1 library
• Introducing Value Stream shape to UPM-X library
• Introducing Website shape to UPM-X library

Updates & Improvements

• Limit the relationship types to defined relationship fields in relationship fields form
• Allow formatting of Indicator Legends
• Message in welcome window when not using Chrome browser
• Updating Class Definition styles for Business Application
• Updating Class Definition styles for Business Capability

Bug & Issue Fixes

• Table name is shown instead of the table label for Indicators
• Blueprint Selector shows inactive blueprints
• Relationship Fields can’t be removed when applied multiple times
• Class Fields order not considered in Shapes Form
• Replacing shape removed overlay symbols for committed elements
• Usage table not visible in filter list
• Personal & Global filters not working
• Exporting PNG with shadows did not work
• Header font turned into bold when exporting
• Error message when importing some Visio files
• Collapsing multiple entries creates multiple consolidated shapes

Designer V4.2

New Features

• “User Settings” table to store user specific settings
• “Stack View” Visualization with filtering capabilities
• New table “x_inpgh_des_user_settings” added to store user settings
• Save last user stack settings in user settings table
• “Word Break” text formatting option
• TreeFolding option available in styling
• TreeMoving option available in styling
• “Consolidate / Collapse” option for selected shapes with circle shape showing count
• “Collapse Descendents” right-click option
• “Highlight Descendents” right-click option
• “u_parent” field supported and recognized when creating Hierarchy Map
• “Check for updates” right-click option in Content Browser to check if new relationships and elements have been added in the back-end
• Fix Script added to deactivate Class Definitions for non existing tables e.g. UPM-X related Class Definitions are deactivated automatically, when UPM-X is not installed

Updates & Improvements

• Improved loading performance for Presentation Mode
• Renaming “Indicators” to “Realtime Indicators”
• Selected Contributors can see and edit private diagram
• Limit “Open in Designer” selections to max 20 entries
• Relationship Fields Resizable by default
• Allowing Personal Filters to compliment Global Filters set by administrator
• “Categories” added to DIAGRAM Ribbon
• Conceptional Data Object added to UPM-X shape library
• Logical Data Object added to UPM-X shape library
• Physical Data Object added to UPM-X shape library
• Logical Technology added to UPM-X shape library
• Logical Application added to UPM-X shape library
• Building Block added to UPM-X shape library
• Physical Interface added to UPM-X shape library
• Added UPM-X V4.0 Metamodel to Demo Diagrams
• Improved relationship auto connection when moving shapes

Bug & Issue Fixes

• Relationship Definition style not applied
• Duplicated Indicator Breakdowns
• Wrong tooltip in Content Browser
• “Share” hyperlink missing “x_inpgh_des_designer.do?”
• Moving multiple shapes resets relationships positioning
• Name is same for duplicated or copied shapes when reloading diagram
• Notes field sticks on Shape Edit Form and does not follow scrolling
• Lookup error in Shape Edit Form for Class Fields
• Save & Open Diagram issues in Safari
• Indicator tables name is visible instead of label
• Fixed several issues with CTRL+Z

Designer V4.1

New Features

• “Stack View” Visualization
• “Class fields” to define temporary fields for future state elements
• “Relationship fields” to define temporary fields for future state relationships
• “Consumers” based group access rights by diagram
• New SVG UPM-X shape library icons

Updates & Improvements

• Merging UPM-X related shape libraries into a single shape library
• Changing UPM-X shapes background colors to white in shape libraries and class definitions
• Moving shapes distance with arrow keys extended
• Optimizing speed and algorithm when building Hierarchy Map
• Optimizing speed when drawing relationships
• Improving overall performance and speed when handling multiple hundred elements and relationships
• Improving Visio import & export capabilities
• Recaptured all applications files for Install / Install + Demo / Install + Update

Bug & Issue Fixes

• Jumping Shapes in Full-screen mode
• Issue when saving diagrams > 300 elements and > 600 relationships
• Connecting existing relationships to another shape keeps not allowed relationship type
• Redundant relationships not shown
• Repository Filter does not apply on hierarchy map
• Relationships stick when using autolayout
• List of Indicators is not updated in presentation mode
• First workflow is skipped when Designer is installed to avoid error log file entries
• Cloning diagram goes back to cloned diagram
• Missing name when editing shape data
• Designer variable not supported in Class Definition styling
• Designer variable not supported in Shape Library style definition
• Removed vertical line while Presentation mode was loading
• Syncing relationship fields changed relationship fields positions
• Syncing relationship fields hangs for not selected relationship fields
• Setting relationship fields
• Relationship fields text is not wrapping
• Adding shapes with relationship fields to container not possible
• Relationships breakpoints are fixed due to auto-layout
• Designer crashes when loading >500 relationships
• Drawing relationships take long when having hundreds of shapes
• Format of recently committed relationships is changing when reloading Diagram
• Selecting Element in Edit Form does not change Name field

Designer V4.0

New Features

• “Hierarchy Map” to auto-create capability diagrams
• “Open Diagram” form with personal and recent diagrams
• “Sync Name & Indicators” right-click option in content browser
• Image compression option when dropping images
• Indicator switch on/off option in Indicator form
• “Contributors” field to restrict Diagram editors in Diagram form
• Icon with hyperlink to Designer Knowledge Base and User Guide on ins-pi website
• Horizontal and vertical Autolayout option selection when loading relationships

Updates & Improvements

• Rotation overlay symbol position to avoid overlap with other symbols
• Class definition logic to consider table name instead of  table label
• New demo diagrams as part of demo data installation
• New indicators & indicator breakdowns as part of demo data installation
• Shape positioning speed when using the arrow keys

Bug & Issue Fixes

• Image recognition issue when drag & drop into canvas
• Frame highlighting issue when dropping image into canvas
• Shape positioning issue in full-screen mode
• Recognition issue of deleted elements
• Changing details when copying shapes
• Minor layout issues in Internet Explorer
• HOP functionality hanging when Indicators are active
• Empty Indicators when Class definitions are deactivated
• Highlighting shapes when containers are used
• Indicators showing multiple times
• Check-in not performing automatically after 2 hours
• Multiple relationships of same type are not shown
• Original diagram is showed instead of the cloned version when creating a clone
• Saving >400 elements & >600 relationships
• Jumping elements when modeling in full-screen mode
• Relationship waypoints stick when repositioning
• Replicating new committed relationships visually when querying relationships again
• Stencil markup with variable “designer“ fixed in class definitions
• Stencil markup with variable “designer“ fixed in shape definitions
• Vertical line showing in presentation mode while loading
• Resetting relationship fields position when Syncing relationship fields content via Content Browser
• Various smaller issues

Designer V3.3

New Features

• “Repository Filter” to filter Repository Browser search results with Global and Personal settings
• “HOP” feature in Content browser to auto-load relationships and content for 1-5 Hops with configurable table and relationship filters
• “HOP” feature as a right-click option on shapes
• “Sync Name & Indicator” right-click option in Content Browser
• Option to use Repository Filter settings on Hop feature
• “Select” right-click option in Content browser
• “Highlight” right-click option in Content browser
• “Process Flow” formatter in Diagrams form
• Auto-mapping of relationships, where first suggested relationship is automatically selected when connecting two shapes with tables defined
• “Layer symbol” in Presentation mode to add and display user specific comments on diagram
• “Comments” feature in Presentation mode
• Support for “Container open/close” in Presentation mode
• “Auto-selection of relationship type”, where the first relationship type is selected automatically, while creating a relationship between 2 shapes with defined tables
• “Preview Image” creation of Diagram while saving (supported in modern browsers only)
• “Designer logo” with a new logo
• “Presentation mode” overlay symbols layout and design
• “Presentation mode” loading symbol
• Moving User Guide from ServiceNow help file to https://ins-pi.com/kb-designer

Bug & Issue Fixes

• “Presentation mode” double URL issue
• “Location Symbol” in Archimate 3.0 library
• Diagram Save issue when relationships exist with a loose end-point
• “Edit Shape” form, where all data is displayed instead of table-related data
• “Class Definitions Display Name” where the selected Display Name field was not used consequently in Repository Browser and Shapes
• Removing “Edit in Designer” button in Presentation mode

Designer V3.2

New Features

• “Visio” import in INSERT ribbon which allows basic Visio layout import
• “Visio” export in DIAGRAM/Export ribbon which allows basic Visio layout export
• Tablet support 1024×768 resolution
• “Relationship Definitions” table to define styling for relationships
• “Relationship Fields” in INSERT ribbon which allows to display up to three different fields on relationships
• “Indicator Range” to process a range of values for Indicators
• “Auto-save Diagram” option for every 15 minutes to prevent ServiceNow auto-logout
• “EAM Dashboard” shape library

Updates & Improvements

• “Welcome Page” layout and functionality
• “Private” option change to save value immediately when set in Designer canvas
• Initial Diagram load logic to auto-fit entire Diagram into screen

Bug & Issue Fixes

• Indicator styling issue on Containers
• Indicator styling issue on Swimlanes
• PNG export layout issue in Chrome
• “Private” by disabling option for login users who are not the creator
• “Blueprints” change save issue in Designer canvas
• ACL setting in “State” field to make it visible for Designer Users
• Diagram merging under “Edit diagram” option
• Hyper-link issues in “SVG export”
• London styles for tooltips
• “Repository Browser” display names accordingly to Class definitions Display Name value
• CTLR+D behavior to avoid creating clones of shapes
• Removed “asset” role from Designer roles & groups
• Removed “dependency_view” role from Designer roles & groups

Designer V3.1

New Features

• “Checkout” functionality
• “Checkout” field on diagrams table
• “Checkout by” field on diagrams table
• “Checkout date” field on diagrams table
• “Find Window” in right-hand panel
• “Relationship Grouping” in right-hand panel
• Pop-up message when copying “presentation link”
• Pop-up message when copying “diagram link”
• Diagram names shown in browser tab in presentation mode
• Additional pre-defined Indicators & Indicator Breakdowns
• Replacing “More Shapes” button with an icon in left-hand panel

Bug & Issue Fixes

• Styling issues when performing bulk changes
• Replacing multiple shapes
• Moving content
• Relationships sticking to connection points
• “Show in Designer” when the name contains # symbol
• Overlay symbols position of shapes
• “Saving label” position error
• Changes in blueprint is not saved in back-end
• Firefox and Internet Explorer related issues where shape library is not loading

Designer V3.0

New Features

• “Ribbons” user interface
• “Full Screen” mode
•  “Paging” for Repository Browser search
• “Cisco Storage” shape library
• “Cisco Switches” shape library
• “Cisco Wireless” shape library
• “Office” shape library
• “Office Clouds” shape library
• “Office Communications” shape library
• “Office Concepts” shape library
• “Office Databases” shape library
• “Office Devices” shape library
• “Office Security” shape library
• “Office Servers” shape library
• “Office Services” shape library
• “Office Sites” shape library
• “Office Users” shape library
• “Rack APC” shape library
• “Rack Cisco” shape library
• “Rack Dell” shape library
• “Rack F5” shape library
• “Rack General” shape library
• “Rack HP” shape library
• “Rack IBM” shape library
• “Rack Oracle” shape library
• “Veeam 2D” shape library
• “Veeam 3D” shape library
• “Information Object Attribute” shape in UPM-X library to support UPM-X V2.2 data model
• Auto-creation of Indicator Breakdowns for fields having choice field values

Updates & Improvements

• Extending “Content Browser” with grouping by an object and relationships type
• Extending x_inpgh_des_user role with asset role
• Updating User Guide and snapshots with the latest changes

Designer V2.3

New Features

• Configurable “Shape Libraries” with ACL support
• “Shape Library” table to define shape libraries
• “Shapes” table to define individual shapes with custom styling and stencils to be used in shape libraries
• “Shape Libraries” application menu under Designer/Configuration
• “Mind Mapping” shape library
• “Org Chart” shape library
• “UPM·Miscellaneous” shape library
• “Swimlanes & Containers” shape library
• “AWS Analytics” shape library
• “AWS Application Services” shape library
• “AWS Artificial Intelligence” shape library
• “AWS Business Productivity” shape library
• “AWS Compute” shape library
• “AWS Contact Center” shape library
• “AWS Database” shape library
• “AWS Desktop & App Streaming” shape library
• “AWS Developer Tools” shape library
• “AWS Game Development” shape library
• “AWS General” shape library
• “AWS Groups” shape library
• “AWS Internet of Things” shape library
• “AWS Management Tools” shape library
• “AWS Messaging” shape library
• “AWS Migration” shape library
• “AWS Mobile Services” shape library
• “AWS Network & Content Delivery” shape library
• “AWS On-Demand Workforce” shape library
• “AWS SDK” shape library
• “AWS Security Identity & Compliance” shape library
• “AWS Storage” shape library
• “AWS 3D” shape library
• “Google Cloud” shape library
• “Azure” shape library
• “Cisco Buildings” shape library
• “Cisco Computers & Peripherals” shape library
• “Cisco Controllers & Modules” shape library
• “Cisco Directors” shape library
• “Cisco Hubs & Gateways” shape library
• “Cisco Misc” shape library
• “Cisco Modems & Phones” shape library
• “Cisco People” shape library
• “Cisco Routers” shape library
• “Cisco Security” shape library
• “Cisco Servers” shape library
• “Checking user privileges” message for shape libraries during application launch
• “Show in Designer” UI action (button) for Base Configuration item table to show the selected elements related items directly in Designer in a list (for multiple selections) and form view.

Updates & Improvements

• Increased PNG export resolution in presentation mode
• Enhancing the list of indicators with alphabetical order
• Enhancing Shape Library search
• Enhancing Indicators and Indicator Breakdowns with “Domain Separation”
• Enhancing Shape Libraries and Shapes with “Domain Separation”
• Fixing issue when removing selected indicator
• Removing pop-up window from presentation mode

Designer V2.2

New Features

• “Indicators” to color background, edge and corner for pre-defined measures
• “Indicator Legends” which are added bottom left to the diagram
• “Indicators table” to define indicators
• “Indicator Breakdowns table” to define indicator breakdowns
• “Indicators” application menu visible for Designer admin
• “Indicators” menu under Extras
• Overlay symbol on relationships
• “Actor” shape in UPM-X library to support UPM-X V2.0 data model
• “Channel” shape in UPM-X library to support UPM-X V2.0 data model
• “Component” shape in UPM-X library to support UPM-X V2.0 data model
• “Market” shape in UPM-X library to support UPM-X V2.0 data model
• “Technical Capability” shape in UPM-X library to support UPM-X V2.0 data model
• “Present” button in Elements related list

Updates & Improvements

• Enhancing “Present” mode with zoom, print, export and edit capabilities
• Improving performance to support >10.000.000 relationships
• Updating UI Action “Copy Diagram URL” to include a URL for present mode
• Removing check of existing relationships when hovering an element

Bug & Issue Fixes

• Not all relationships between two elements are visible
• Overlapping of overlay symbols when shape width is
• Hyperlink icon not visible for shapes without associated tables
• Auto-correction of relationship directions and anchor points

Designer V2.1

New Features

• “Display Name” field in the class definition table, which will be used as shape name and search field for repository browser
• “Welcome Window”
• Loading status about Designer initialization, shape library, diagram, templates, elements & relationships in Welcome Window
• “Load Sync” i.e. check of diagram content against repository data while loading Designer in Welcome Window showing committed and deleted elements & relationships since last save
• Highlighting of committed and deleted elements & relationships in canvas
• Categories for diagrams for logical grouping
• Highlighting relationship when a parent or child shape changes
• Tooltips on relationships in content browser

Updates & Improvements

• Enhancing Designer loading performance by replacing sync with async queries
• Removing PNG & SVG export menu entries from not supported browsers

Bug & Issue Fixes

• Relationship direction issue for suggested relationships
• Recognition issue in deleted elements and relationships
• Issue when duplicating shapes containing a reference to table
• Tooltips on relationships
• Tooltips on shapes

Designer V2.0

New Features

• Categories for Class definitions for logical grouping
• Categories for Diagrams for logical grouping
• Extending new class definitions including ServiceNow APM and PPM
• Active true/false option for class definitions to turn-on/off tables in Designer browser
• “Auto Layout” option under Extras menu to enable/disable auto layout when loading relationships, references and parent/child
• Content browser to represent diagram content as list view
• Concept to distinguish committed and not committed elements & relationships (CI relationships) in content browser
• Elements table to store committed and not committed diagram element content
• Relationship table to store committed and not committed diagram relationship content
• Related lists for elements and relationships as part of a diagram form showing the diagram content
• New role “x_inpgh_des.commit” with privilege to commit elements and relationships
• “Commit” UI action both on elements and relationships table
• Private option on diagrams to hide diagrams from other users
• Domain separation support for a diagram, class definition and template tables
• Image based “network” shape library
• “Show Timeline” and “Show Workflow” related links in diagram form
• Field labels (tooltips) for all fields in ServiceNow forms and lists
• New calculated field “#Total Elements” in diagrams table
• New calculated field “#Total Relationships” in diagrams table
• New calculated field “#Not Committed Elements” in diagrams table
• New calculated field “#Not Committed Relationships” in diagrams table
• Commit Overview dashboard
• Line Jumps

Updates & Improvements

• Displaying “Display name” instead of “Short Description” instead of “Name” if the field does not exist for shapes
• Wildcard “*” search in shape library
• Supporting old diagrams compatibility with content browser
• Supporting custom images in shapes via style definitions
• Shape Element data form to select table, element, name, notes, expected start & stop date and tooltip
• Shape Relationship data form to select type, name, notes, expected start & stop date and tooltip
• Renaming “Design Assessment Group” to “Designer – Design Assessment Group”
• Renaming “Architecture Committee” to “Designer – Architecture Committee”
• Changing “Related Element” from field type Reference to Document ID, which will allow to relate a diagram to any element

Bug & Issue Fixes

• Creation of templates including relationships loaded from browser
• Overlay symbol issue showing up on multiple shapes
• New class definition image in the user’s guide
• Vertical margins in content browser in chrome for windows

Designer V1.3

New Features

• IT4IT shape library and stencils
• Matrix Shape to create landscape views
• BPMN 2.0 Choreography stencil
• pop-up message when trying to save an approved diagram
• diagram information in Extras context menu, which adds diagram metadata to the drawing
• personal and global templates
• Business Model Canvas template
• IT4IT legend template and a model example
• Header template
• Footer template
• Approval template
• Decline template
• Update Required template
• Designer Reader role
• Extending Application Cross-Scope Access privileges with additional tables

Bug & Issue Fixes

• IE11 bug
• UPM-X shape resize bug
• Browser search issue

Designer V1.2

New Features

• Introduced ServiceNow shape library
• Overview Dashboard showing diagram status
• Overlay symbol with direct hyperlink to the element form
• Overlay symbol for custom hyperlinks (shows element form hyperlink by default)
• Overlay symbol to load reference fields (shown as blue relationships with name of reference field)

Updates & Improvements

• Compatibility with the latest ServiceNow Istanbul release
• Renaming overlay symbol tooltip to load relationships to “Show related elements”
• Renaming overlay symbol tooltip to load parent/child to “Show parent/child”
• Improving performance to support >500.000 relationships
• Improving speed to load relationships on demand
• Extending Application Cross-Scope Access privileges with additional tables
• Supporting List V3 for Open & Present UI action in Diagrams table

Bug & Issue Fixes

• Fixing UPM-X shape height & width scaling

Designer V1.1

New Features

• New tab browser which includes the repository browser with table search and results
• 2-step Diagram approval workflow
• Class definition table
• Class definition table which defines the available tables for table search
• Class definition table which supports style, width and height definitions for shapes
• Class definitions for 64 tables including UPM-X
• Overlay symbol to load relationships (from cmdb_ci_rel table)
• Overlay symbol to load parent/child (from parent reference field)

Updates & Improvements

• Improving overall performance for search results
• Fixing Internet Explorer issue with table search in repository browser

Bug & Issue Fixes

• Fixing column width fixed for table shape

Designer V1.0

Initial release