Elements (CIs) used in Diagrams

An additional benefit of running Designer natively on ServiceNow is the ability to see in which diagrams a specific element or Configuration Item (CI) is used.

We have created 2 related lists which needs to be added to the form view in ServiceNow:

• Designer Diagrams: Shows the Diagrams directly referred through the Diagrams Form manually
• Designer Diagrams Usage: Shows the Diagrams used in a Diagram automatically

A – Each Diagram can be linked to an Element via the Document ID in the diagrams form field called Related Element.

B – Ensure, that the related list Designer Diagrams is visible in the Form.

C – All associated models are visible in the related list within the form.

D – By making the Designer Diagram Usage related list visible in a CI’s form, you can see in which diagrams a specific element (CI) has been used.

E – The related list tab in the form shows all diagrams, where the element (CI) has been used.